Build Your Career With a Growing Call Center Team
Join a supportive, professional environment where your skills matter and growth opportunities are endless.
Customer Service Representative (CSR)
Deliver exceptional service, resolve customer concerns, and represent brands with professionalism and care.
👉 Apply Here: https://prospexiarecruitment.fillout.com/customerservice
Responsibility
- Handle inbound and outbound customer inquiries
- Provide accurate information and resolve issues efficiently
- Update customer records and follow company procedures
- Maintain high customer satisfaction scores
- Communicate clearly through phone, email, or chat
Requirements
- Laptop or desktop with updated specs
- Noise-canceling headset
- Reliable internet (minimum 25 Mbps recommended)
Qualifications
- Handle inbound and outbound customer inquiries
- Provide accurate information and resolve issues efficiently
- Update customer records and follow company procedures
- Maintain high customer satisfaction scores
- Communicate clearly through phone, email, or chat
Responsibility
- Diagnose and resolve technical or account-related concerns
- Guide customers through step-by-step troubleshooting
- Escalate complex issues when needed
- Document resolutions in internal systems
- Maintain strong communication with both customers and team
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Technical Support Representative (TSR)
Assist customers with troubleshooting, product concerns, and technical issues while providing a smooth support experience.
👉 Apply Here: https://prospexiarecruitment.fillout.com/technicalsupport
Qualifications
- Previous TSR or tech-related experience preferred
- Strong analytical and troubleshooting skills
- Excellent English communication
- Ability to simplify technical instructions for non-tech users
- Fast learner with good attention to detail
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Requirements
- Laptop/PC with good processor (i5 or equivalent preferred)
- Stable internet connection
- Noise-canceling headset
- Ability to work US hours
Sales Cold Caller / Appointment Setter
Connect with leads, qualify prospects, and set appointments for US-based clients. Ideal for confident communicators who thrive in sales.
👉 Apply Here: https://prospexiarecruitment.fillout.com/coldcaller
Responsibility
- Make outbound calls to leads daily
- Follow scripts while sounding natural and conversational
- Qualify leads based on client requirements
- Set and confirm appointments
- Update CRM and provide call notes
- Meet weekly and monthly KPIs
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Requirements
- Laptop/PC with reliable specs
- Noise-canceling headset
- Strong internet connection
- Quiet work-from-home environment
Qualifications
- Experience in cold calling, appointment setting, or sales
- Strong English speaking skills with a neutral/US accent
- Confident, energetic, and coachable
- Results-driven with good work ethics
- Familiar with dialers, CRMs, and outreach tools (preferred)
Why Join Prospexia Outsourcing?
- 100% remote work
- Supportive and growing team
- Career growth opportunities
- Long-term stable clients
- Professional and positive culture
If you’re motivated, committed, and ready to grow with a premier BPO — apply today and start your journey with Prospexia Outsourcing.
About Us
We are a professional call center service provider dedicated to helping businesses deliver exceptional customer experiences through reliable, secure, and scalable communication solutions.
Contact Us
Call Us/Text
(888) 682-4703
Email:
connect@prospexiaoutsourcing.com
Sorsogon City, Sorsogon, Philippines 4700