Customer Service Representative (CSR)

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Responsibility

Handle inbound and outbound customer inquiries
Provide accurate information and resolve issues efficiently
Update customer records and follow company procedures
Maintain high customer satisfaction scores
Communicate clearly through phone, email, or chat

Requirements

Laptop or desktop with updated specs
Noise-canceling headset
Reliable internet (minimum 25 Mbps recommended)

Qualifications

Handle inbound and outbound customer inquiries
Provide accurate information and resolve issues efficiently
Update customer records and follow company procedures
Maintain high customer satisfaction scores
Communicate clearly through phone, email, or chat

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