Customer Service Representative (CSR)

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Responsibility

Make outbound calls to leads daily
Follow scripts while sounding natural and conversational
Qualify leads based on client requirements
Set and confirm appointments
Update CRM and provide call notes
Meet weekly and monthly KPIs

Requirements

Laptop/PC with reliable specs
Noise-canceling headset
Strong internet connection
Quiet work-from-home environment

Qualifications

Experience in cold calling, appointment setting, or sales
Strong English speaking skills with a neutral/US accent
Confident, energetic, and coachable
Results-driven with good work ethics
Familiar with dialers, CRMs, and outreach tools (preferred)

Your Growth, Our Mission.