Customer Service Representative (CSR)

Home > Customer Service Representative (CSR)

apply now

Responsibility

Diagnose and resolve technical or account-related concerns
Guide customers through step-by-step troubleshooting
Escalate complex issues when needed
Document resolutions in internal systems
Maintain strong communication with both customers and team

Requirements

Laptop/PC with good processor (i5 or equivalent preferred)
Stable internet connection
Noise-canceling headset
Ability to work US hours

Qualifications

Previous TSR or tech-related experience preferred
Strong analytical and troubleshooting skills
Excellent English communication
Ability to simplify technical instructions for non-tech users
Fast learner with good attention to detail

Your Growth, Our Mission.